(509) 228-1000 WA
(208) 754-3100 ID

Nondiscrimination & Accessibility

Share

Affordable Care Act Section 1557
Notice Informing Individuals About Nondiscrimination and Accessibility Requirements & Nondiscrimination Statement

 
Discrimination is Against the Law

Cancer Care Northwest (CCNW) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, creed, religion, national origin, language, age, disability, or sex (including pregnancy) marital status, sexual orientation, gender identity or expression, veteran or military status, citizenship or immigration status, or any other basis prohibited by federal or state law. Read our Nondiscrimination Policy.

CCNW provides:

Free aids and services to people with disabilities to communicate effectively with us, such as:

  • Qualified sign language interpreters
  • Qualified spoken language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)

Free language services to people whose primary language is not English, such as:

  • Qualified interpreters
  • Qualified spoken language interpreters
  • Information written in other languages

If you need these services, please let the staff member know at the time of scheduling, and they will assist you in arranging assistance.

If you believe that CCNW has failed to provide these services or discriminated in any way that is prohibited by federal or state law, you can file a complaint by:

  • Notifying any staff member of your concern
  • Speak with a manager directly about you concern
  • Email us at compliance@ccnw.net
  • Contacting the CCNW Confidential Reporting Line at 509-228-1016
  • Write us at: Cancer Care Northwest, Compliance Office; 1204 N. Vercler Rd, Spokane Valley, WA 99216
  • Contacting Lori Brennan, Compliance Officer directly at 509-228-1013

 

You can file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at www.hhs.gov or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at the Health & Human Services website.

CCNW Section 1557 Notice and Nondiscrimination Statement

CCNW Section 1557 Nondiscrimination Procedure

 
Cancer Care Northwest Supports Diversity and Inclusion
It is the mission of Cancer Care Northwest to provide a fully integrated approach to the prevention, detection, treatment and healing of cancer and related diseases while inspiring hope for living. 
 
We are passionate about creating an inclusive and equitable environment that promotes and values diversity, where everyone is valued, empowered, and treated with respect. At Cancer Care Northwest we work to ensure health equity for our patients. Health equity means that all people have the same opportunity to receive compassionate, high quality care through our commitment to inclusion across race, gender, age, religion, identity, expression, sexual orientation, socioeconomic status, and other factors.
 
Getting Help in Other Languages

Under Section 1557 of the Affordable Care Act (ACA), covered entities are required to post notices of nondiscrimination and taglines that alert individuals with limited English proficiency (LEP) to the availability of language assistance services.  Additional translated resources may be found at here.

Español (Spanish)
Cancer Care Northwest cumple con las leyes federales de derechos civiles aplicables y no discrimina por motivos de raza, color, nacionalidad, edad, discapacidad o sexo. ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-866-9809 (TTY: 1-800-833-6388).

繁體中文 (Chinese)
Cancer Care Northwest 遵守適用的聯邦民權法律規定 , 不因種族、 膚色、 民族血統、 年齡、殘障或性別而歧視任何人。\ 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-800-866-9809(TTY:TTY: 1-800-833-6388)。

Tiếng Việt (Vietnamese)
Cancer Care Northwest tuân thủ luật dân quyền hiện hành của Liên bang và không phân biệt đối xử dựa trên chủng tộc, màu da, nguồn gốc quốc gia, độ tuổi, khuyết tật, hoặc giới tính. CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-800-866-9809 (TTY: 1-800-833-6388).

한국어 (Korean)
Cancer Care Northwest 은(는) 관련 연방 공민권법을 준수하며 인종, 피부색, 출신 국가, 연령, 장애 또는 성별을 이유로 차별하지 않습니다. 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-800-866-9809 (TTY: 1-800-833-6388) 번으로 전화해 주십시오.

Русский (Russian)
Cancer Care Northwest соблюдает применимое федеральное законодательство в области гражданских прав и не допускает дискриминации по признакам расы, цвета кожи, национальной принадлежности, возраста, инвалидности или пола. ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-800-866-9809 (телетайп: 1-800-833-6388).

Tagalog (Tagalog – Filipino)
Sumusunod ang Cancer Care Northwest sa mga naaangkop na Pederal na batas sa karapatang sibil at hindi nandidiskrimina batay sa lahi, kulay, bansang pinagmulan, edad, kapansanan o kasarian. PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-800-866-9809 (TTY: 1-800-833-6388).

Українська (Ukrainian)
Cancer Care Northwest дотримується чинних федеральних законів про цивільні права і не допускає дискримінації за ознакою раси, кольору шкіри, національного походження, віку, інвалідності чи статі. УВАГА! Якщо ви розмовляєте українською мовою, ви можете звернутися до безкоштовної служби мовної підтримки. Телефонуйте за номером 1-800-866-9809 (телетайп: 1-800-833-6388).

ខ្មែរ (Cambodian)
Cancer Care Northwest អនុលោមតាមច្បាប់សិទ្ធិស៊ីវិលសហព័ន្ធអនុវត្តនិងមិនរើសអើងលើបញ្ហាជាតិសាសន៍, សម្បុរ, ដើមកំណើតជាតិអាយុពិការភាពឬរួមភេទ។ យកចិត្តទុកដាក់: ប្រសិនបើអ្នកនិយាយភាសាអេស្ប៉ាញ, អ្នកគឺជាអ្នកផ្តល់សេវាដែលអាចប្រើបានដោយឥតគិតជំនួយភាសា។ ហៅទូរស័ព្ទទៅ 1-800-866-9809 (TTY: 1-800-833-6388) ។

日本語 (Japanese)
Cancer Care Northwestは適用される連邦公民権法を遵守し、 人種 肌の色 出身国、 年齢、 障害または性別 に基づく 差別をいたしません。 注意事項:日本語を話される場合、 無料の言語支援をご利用いただけます 。1-800-866-9809(TTY: 1-800-833-6388) まで、お電話にてご連絡 ください。

አማርኛ (Amharic)
Cancer Care Northwest የፌደራል ሲቪል መብቶችን መብት የሚያከብር ሲሆን ሰዎችን በዘር፡ በቆዳ ቀለም፣ በዘር ሃረግ፣ በእድሜ፣ በኣካል ጉዳት ወይም በጾታ ማንኛውንም ሰው ኣያገልም። ማስታወሻ: የሚናገሩት ቋንቋ ኣማርኛ ከሆነ የትርጉም እርዳታ ድርጅቶች፣ በነጻ ሊያግዝዎት ተዘጋጀተዋል፡ ወደ ሚከተለው ቁጥር ይደውሉ 1-800-866-9809 (መስማት ለተሳናቸው: 1-800-833-6388).

Oroomiffa (Oromo - Cushite)
Cancer Care Northwest Seera hariiroo hawwaasummaa Fedeeraalaan wal qabatan sanyiidhaan, bifaan, dhiigaan, umriidhaan, hiri’ina qaamaan, yookiin koorniyaadhaan hin loogu. XIYYEEFFANNAA: Afaan dubbattu Oroomiffa, tajaajila gargaarsa afaanii, kanfaltiidhaan ala, ni argama. Bilbilaa 1-800-866-9809 (TTY: 1-800-833-6388).

العربية (Arabic)
يلتزم Cancer Care Northwest بقوانين الحقوق المدنية الفدرالية المعمول بها ولا يميز على أساس العرق أو اللون أو الأصل الوطني أو السن أو الإعاقة أو الجنس.  

ملحوظة:  إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان.  اتصل برقم 1-800-866-9809 (رقم هاتف الصم والبكم: 1-800-833-6388).

ਪੰਜਾਬੀ (Punjabi)
Cancer Care Northwest ਫੈਡਰਲ ਸਿਵਲ ਅਧਿਕਾਰ ਕਾਨੂੰਨ ਲਾਗੂ ਨਾਲ ਪਾਲਣਾ ਕਰਨ ਅਤੇ ਨਸਲ, ਰੰਗ, ਰਾਸ਼ਟਰੀ ਮੂਲ, ਉਮਰ, ਅਪੰਗਤਾ ਜ ਸੈਕਸ ਦੇ ਆਧਾਰ 'ਤੇ ਵਿਤਕਰਾ ਕਰਦਾ ਹੈ. ਧਿਆਨ: ਜੇਕਰ ਤੁਹਾਨੂੰ ਸਪੇਨੀ ਬੋਲਦੇ ਹਨ, ਤੁਹਾਨੂੰ ਉਪਲੱਬਧ ਮੁਫ਼ਤ ਭਾਸ਼ਾ ਸਹਾਇਤਾ ਸੇਵਾ ਹਨ. ਕਾਲ ਕਰੋ 1-800-866-9809 (TTY: 1-800-833-6388).

Deutsch (German)
Cancer Care Northwest erfüllt geltenden bundesstaatliche Menschenrechtsgesetze und lehnt jegliche Diskriminierung aufgrund von Rasse, Hautfarbe, Herkunft, Alter, Behinderung oder Geschlecht ab. ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-800-866-9809 (TTY: 1-800-833-6388).

ພາສາລາວ (Lao)
Cancer Care Northwest ປະຕິບັດຕາມກົດໝາຍວ່າດ້ວຍສິ ດທິພົນລະ ເມືອງຂອງຣັຖບານກາງທີ່ບັງຄັບໃຊ້ແລະບໍ່ຈຳແນກ ໂດຍອີງໃສ່ພື້ນຖານດ້ ານເຊື້ອຊາດ, ສີຜິວ, ຊາດກຳເນີດ, ອາຍຸ, ຄວາມພິການ, ຫຼື ເພດ. ໂປດ ຊາບ: ຖ້າວ່າ ທ່ານເວົ້າພາສາ ລາວ, ການບໍລິການຊ່ວຍເຫຼືອດ້ານພາສາ, ໂດຍບໍ່ເສັຽຄ່າ,ແມ່ນມີ ພ້ອມໃຫ້ທ່ານ. ໂທຣ 1-800-866-9809 (TTY: 1-800-833-6388).

Srpsko-hrvatski (Serbo-Croatian)
Cancer Care Northwest pridržava se važećih saveznih zakona o građanskim pravima i ne pravi diskriminaciju po osnovu rase, boje kože, nacionalnog porijekla, godina starosti, invaliditeta ili pola. OBAVJEŠTENJE: Ako govorite srpsko-hrvatski, usluge jezičke pomoći dostupne su vam besplatno. Nazovite 1-800-866-9809 (TTY- Telefon za osobe sa oštećenim govorom ili sluhom: TTY:
1-800-833-6388).

नेपाली (Nepali)
Cancer Care Northwest लागू संघीय नागरिक अधिकार व्यवस्था संग अनुपालन र जाति, रंग, राष्ट्रिय मूल, उमेर, अशक्त वा सेक्स को आधार मा भेद गर्नु छैन। ध्यानाकर्षण: तपाईं स्पेनिश बोल्न भने, तपाईं उपलब्ध निःशुल्क भाषा सहायता सेवाहरू छन्। कल 1-800-866-9809 (टिटिवाइ: 1-800-833-6388)।

Français (French)
Cancer Care Northwest respecte les lois fédérales en vigueur relatives aux droits civiques et ne pratique aucune discrimination basée sur la race, la couleur de peau, l'origine nationale, l'âge, le sexe ou un handicap. ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 1-800-866-9809 (ATS : 1-800-833-6388).

Română (Romanian)
Cancer Care Northwest se conformează legilor Federale privind drepturile civile și nu discriminează pe baza rasei, culorii, originii naționale, vârstei, dizabilităților sau sexului. ATENȚIE: Dacă vorbiți limba română, vă stau la dispoziție servicii de asistență lingvistică, gratuit. Sunați la 1-800-866-9809 (TTY: 1-800-833-6388).

Ikirundi (Bantu – Kirundi)
Urwego Cancer Care Northwest rurubaha amategeko ya Reta Zunze Ubumwe arengera uburenganzira bw'abanyagihugu kandi ata kuvangura rukora rwishimikije ubwoko, ibara ry'urukoba, amamuko, imyaka, ubumuga, canke igitsina. ICITONDERWA: Nimba uvuga Ikirundi, uzohabwa serivisi zo gufasha mu ndimi, ku buntu. Woterefona 1-800-866-9809 (TTY: 1-800-833-6388).

فارسی (Farsi)

Cancer Care Northwest از قوانین حقوق مدنی فدرال مربوطه تبعیت می کند و هیچگونه تبعیضی بر اساس نژاد، رنگ پوست، اصلیت ملیتی، سن، ناتوانی یا جنسیت افراد قایل نمی شود.

توجه: اگر به زبان فارسی گفتگو می کنید، تسهیلات زبانی بصورت رایگان برای شما فراهم می باشد. با 1-800-866-9809 (TTY: 1-800-833-6388) تماس بگیرید.