(509) 228-1000 WA
(208) 754-3100 ID

Coronavirus (COVID-19) Update: Get the latest information on how we’re responding to the novel coronavirus (COVID-19). CLICK HERE »

COVID-19 Update



At this time, all 8 main CCNW clinics are open regular business hours. Our 4 outreach clinics in Colville, Chewelah, Moses Lake and Ritzville are closed until further notice. We want to ensure that all of our patients continue to receive their cancer treatment during the Covid-19 pandemic, and therefore we have not reduced the operating hours at our main clinics. Our providers are committed to your care, we are in this together.

Attn Providers: We are also still accepting new patient referrals. Please visit our referral page to find out what we need from you.


At Cancer Care Northwest, we are taking the threat of the Covid-19 virus very seriously.  We ask for your understanding as we continue to implement protocols and procedures to help minimize health risks to patients, staff and the community. 


We ask that patients self-screen for the following symptoms before coming in for an appointment:
  • Fever or chills    
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • Loss of taste or smell
  • Sore Throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea
If you are a patient and have any of the above symptoms of COVID-19, PLEASE call CCNW at (509) 228-1000 prior to your scheduled appointment so that we can evaluate your symptoms. Please do not “walk-in” to a CCNW clinic for an evaluation of your symptoms.
Upon arrival, patients will be asked screening questions related to symptoms, recent travel and possible exposures, and have their temperature taken. At that point, there are two paths:
  1. Patients may be allowed to proceed with their appointment but will be required to wear the mask throughout the duration of their time at CCNW.
  2. Patients may be directed to go to an Urgent Care, Emergency Department, or a local testing/screening location.

Updated March 17, 2021
At this time, patients may have up to 2 visitors accompany them to their CCNW appointments. All visitors will be required to answer screening questions, participate in a temperature check and wear a mask throughout the duration of their time at CCNW. We kindly ask that all visitors bring their own masks, as we have a limited supply of masks and are reserving these for our immunocompromised patients. These precautionary measures will help to keep our patients and staff as safe as possible by eliminating possible exposures.



Due to high patient volumes and small waiting rooms, we are kindly asking all patients receiving radiation treatment to please wait in their cars upon arrival. When you arrive, please park, stay in your car, and call us at (509) 228-1750 to let us know you have arrived. Please keep your cell phone readily available, we will call you when we are ready for you to come in for treatment. When you enter the clinic, please check-in at the front desk and then proceed directly to the radiation therapy waiting room.



Reduce your chances of being infected or spreading Covid-19 by taking these steps:

  • Get vaccinated at a local vaccination center. Note, CCNW does not administer COVID-19 vaccines
  • Wear a mask
  • Stay 6 feet apart from others
  • Avoid crowds and poorly ventilated spaces
  • Wash your hands often with soap and water for at least 20 seconds
  • If soap and water are not available, use an alcohol-based hand sanitizer with at least 60% alcohol.
  • Avoid touching your eyes, nose, and mouth
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash
  • Clean and disinfect frequently touched objects and surfaces daily using a regular household cleaner
  • Monitor your health daily, be alert for symptoms and take your temperature

For the most up-to-date information, please visit the CDC's 'How to Protect Yourself' webpage



Cancer Care Northwest is here to provide our community with the best cancer treatment, even in a time like this. Our full range of services, including medical, radiation and surgical oncology treatment options and as well as clinical trials are available now. Cancer does not stop for COVID-19, and treatment is essential for our patients. We know that some cancer treatments can be safely delayed, while others cannot. In some situations, it may be more appropriate to reschedule or convert an appointment to a telehealth visit, please know that each appointment is evaluated on an individual basis by the provider and patient. The risk of missing a cancer treatment or medical appointment must be weighed against the possibility of exposing a patient to infection. 



Cancer Care Northwest is following current CDC recommendations for cancer patients considering COVID-19 vaccination with the Moderna or Pfizer vaccine. Both of these are mRNA vaccines that have shown to be safe and effective for the general public; while cancer patients undergoing active treatment were not included in the clinical trials of these vaccinations, there is a large amount of evidence to support their safety in cancer patients.  These recommendations are also supported by the American Society of Clinical Oncology (ASCO).  Please consult with your CCNW oncologist to determine when and which drug treatments may need modification or schedule changes to support your vaccination goals. Click here to access CCNW's full list of guidelines for cancer patients considering a COVID-19 vaccine.



If you or someone you know has cancer, please visit cancer.gov for helpful information specific to those undergoing cancer treatment.

All of these precautionary measures are to keep our patients, staff and community as safe as possible by eliminating possible exposures. Your health and safety are our number one priority.  We appreciate your understanding.