Cancer Care Northwest (CCNW) wants to make sure you understand all aspects of managing your care, and your privacy is an important piece. CCNW has created this Website Policy so that you are aware of the methods by which we collect and share your information.
This Website Policy outlines how we collect, use, and protect personal information collected from visitors (“Users” or “You”) to the Cancer Care Northwest website, and serves to assist you in making informed decisions when using our website and services. Please read this entire statement to understand how your information will be treated. This Website Policy explains how information about you is collected, used, and disclosed by CCNW and only applies to the website and services offered through the website.
Any information that is Protected Health Information (defined below) is governed by our Notice of Privacy Practices and will be used and disclosed solely as permitted by our Notice of Privacy Practices. For more information about the privacy of Protected Health Information, please see our Notice of Privacy Practices.
By using our website, you agree that we may treat your information in the ways described in this Website Policy. If you do not agree to any of the terms described in this policy, you should not use these services.
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information. The cookies used by CCNW do not identify users by name or any other personal identifier.
We use certain technologies to collect the data referenced above.
We use cookies and other technologies (collectively, “Data Collection Technologies”) to help us provide the services, tailor our content, and enhance your online experience. Our Data Collection Technologies include:
We do not collect any personally identifiable information or protected health information.
CCNW provides links to third-party websites that are not operated by CCNW. Users who link to a third-party website must recognize that our policies do not extend beyond the CCNW website. Other standards and policies may apply outside our website. We encourage you to read the terms of use, privacy policies, and other policies that apply to these third-party websites before using them.
CCNW collects the information you provide directly to us when you do things like contact us with inquiries and comments, and we may gather information from other sources, such as thirdparty websites. We collect this information so that we can improve our communication with you and the services we provide to you. We collect the minimum amount of information necessary to perform or improve the services you are seeking.
We also collect information you provide to us directly. We collect information about you when you do the following:
When you fill out a form or otherwise provide your information, we collect and process the data that you provide. This may include:
We may use the information we collect about you so that we can provide you with better Services, and we may also anonymize your information and aggregate it with other users in order to improve our Services overall.
We may use your information in the following ways:
We may link Usage Data to the Personal Information we have collected about you. If we link this Usage Data to your Personal Information, we will treat such linked information as Personal Information in accordance with this Privacy Policy. We may also anonymize your information or aggregate your information with other users of the Services (“Aggregate Information”). This Aggregate Information is not Personal Information, because it cannot be used to identify you, and may be used by us for any lawful purpose.
In addition to those purposes listed above, we may use your information for any other purpose disclosed to you at the time of collection.
CCNW uses reasonable data collection, storage, and processing practices and security measures to protect your data. If you provide any confidential information about yourself or your health to us via electronic communication, it is at your own risk.
We do not sell, trade, or rent your personal information to others.
In addition to using cookies and related technologies as described above, we use third-party service providers to serve interest-based advertisements for CCNW services across the internet. These service providers may collect non-identifiable information about your interactions with our website through the use of these technologies. In the course of serving these advertisements, these third-party companies may place or recognize a unique cookie on your computer and may record information in these cookies based upon your activities on any of our sites and/or services and on third-party websites. Each of these companies uses this cookie information according to its own privacy and security policies. If you do not wish to have this information used for the purposes identified, do not click on Accept Cookies. Some internet browsers include the ability to transmit “do not track” signals. As uniform standards have not been adopted, we do not currently respond to browser “do not track” signals.
CCNW has security measures in place to prevent the loss, misuse, or alteration of information under our control.
Email transmissions should be considered to be at risk of becoming known or accessible to third parties. If you provide any confidential information about yourself or your health to us via electronic communication, it is at your own risk.
We offer an opt-in/out option, which is stored with your browser settings. We will continue to send information to you as long as you agree to receive it.
The website contains links to other websites as a service to our visitors. We do not endorse the products of the companies associated with these third-party websites, and we do not control the content or links that appear on these websites. We are not responsible for the privacy practices or content of these external websites. These websites and services have their own privacy policies and customer service policies, and browsing and interactions on those websites are subject to the terms and policies of those websites. We encourage you to read the privacy statement of any other site that you visit.
The CCNW website is intended to help you be better informed and get access to CCNW information and services easily. We need you to be responsible for doing your part to protect your personal information, and to understand that the educational information, tools, and materials made available through the CCNW website are not and do not include medical advice, and are not designed or intended to address your personal health condition or issues.
Users, therefore, must be responsible for the following:
Maintain and Protect Your Own Equipment
CCNW websites are intended to be accessible and all content available through all standard commercial web browsers operating on standard personal computers, through standard commercially available Internet access. The quality of content presentation and download speeds may vary depending on the software, equipment, and Internet connections used.
You may be able to use devices other than a personal computer to access the CCNW website, such as some personal digital assistants, cell phones, or other devices, or any other device you may use to access the CCNW website.
Computer criminals may sometimes send e-mails that appear to come from legitimate organizations. These e-mails typically ask you to log on to a website using a link in the email and enter some personal information to “verify,” “correct,” or “update” your account, or something similar. This practice is known as “phishing” and is intended to get personal information from unwary users to use for identity theft and other fraud.
IN ORDER TO HELP AVOID THE THREAT OF PHISHING, CCNW WILL NEVER SEND YOU UNSOLICITED E-MAILS THAT INCLUDE A LINK TO A CCNW WEBSITE WHERE YOU WILL BE ASKED TO PROVIDE PERSONAL INFORMATION. IF YOU RECEIVE AN E-MAIL THAT CLAIMS TO BE FROM CCNW WHICH INCLUDES A LINK TO A WEBSITE WHICH APPEARS TO BE OPERATED BY CCNW, OR BY ANY PARTY ON BEHALF OF CCNW, AND WHICH ASKS YOU TO PROVIDE PERSONAL INFORMATION, PLEASE DO NOT PROVIDE THAT PERSONAL INFORMATION.
If you receive any suspicious e-mail that claims or appears to be from CCNW, please notify us by calling the CCNW Reporting Line at 1-509-228-1016 or compliance@ccnw.net.
CCNW only offers services within the United States of America, and our website is only intended to be used by individuals in the United States of America. If you visit our website or contact us from outside the United States of America, please be advised that:
If you are visiting the website from outside the United States of America, your information will be transferred to, stored, and processed in the United States. The privacy laws of the United States of America may not be as protective as those in your country. By visiting our website, you consent to the transfer of your information to the United States of America and the use and disclosure of your information as described in this policy. By using this website, you signify that you agree to accept this policy. If you do not agree to this policy, please do not use our website.
CCNW may update this privacy policy at any time. When we do, we will revise the “updated” date at the bottom of this page and post the updated version on our website. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. Your continued use of the website after changes have been posted indicates your consent to the amended terms of the Website Policy. If we make material changes that would impact your use of the services, we will attempt to notify you of the changes, such as by posting a notice directly on the website.
If you have any questions about our privacy statement or security practices, or would like to be removed from our mailing lists, please contact us:
Email: compliance@ccnw.net
Phone: 509-228-1013
Mail: Cancer Care Northwest
Attn: Compliance
1204 N. Vercler RD
Spokane Valley, WA 99216
Effective Date: June 4, 2025
